Planning communications services

Stakeholder engagement and community consultation

Engaging with stakeholders and the community is the key to a successful development – under today’s planning rules more so than ever before.  Chelgate’s planning team has been practicing community consultation and engaging successfully with local stakeholders for twenty years.  We use innovative web tools, put on local exhibitions and events, even go door-to-door, and know how to make the most of local media – all contributing to win the best result for your project.

 

Our community engagement and community consultation experts will ensure that every audience is properly addressed and that their views are listened to.  We can provide a single authoritative source of information about your proposed project to avoid misinformation.  And we will engage directly with opponents, providing a channel by which their concerns are aired and responded to.

 

Changes to the law mean that developers are obliged to consult the community before submitting a planning application, and to listen and consider the views expressed, so you will find Chelgate’s expert services more valuable than ever.

 

Our stakeholder engagement and community consultation services include:

  • Exhibitions (public and internal)
  • Presentations
  • Community workshops
  • Community forums (including residents' associations)
  • Architecture weekends
  • Focus groups
  • Direct mail, posters, newspaper inserts and advertising
  • Newsletters
  • Helplines
  • Websites
  • Online community engagement
  • Opinion polls, telephone and door-to-door surveys
  • Door-to-door canvassing
  • DVD/streamed video and CDROM presentations
  • Social and professional networks

 

Our specialised online tool has been effective in giving our consultations greater penetration into the community and giving a voice to the silent majority of local opinion which is otherwise hard to reveal – those neutral or in favour of development.  It allows local people to ask questions, leave comments, and register for updates, and allows customisable mapping of public input. Chelgate's online tool, PlanningConsultation, was a finalist in the communications category of the 2011 Sustain Magazine Awards. To view a current project using our online consultation tool, please click here.       

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